Frequently asked questions

Yes. GuideNord is free for people looking for a guide: you browse the map without an account, and you sign in with Google only to send requests to guides. It is also free for guides and outfitters who want to list their offers, with the same account.

A short, optional video ad is what keeps the app free for everyone, users and guides alike. After the ad, you tap "I'm interested": the guide gets a request with your name, your email and, if you give it, your phone. You follow it in "My requests", and once the guide accepts, you see their phone, email and website.

No. GuideNord does not take bookings or payments. You send the guide a request with the dates you picked; they contact you, or you reach them once they accept, and you agree on dates, price, deposit and conditions with them directly.

Every offer is reviewed by our team before it appears on the map. That review does not replace your own checks: before booking, ask the guide which licences and permits they hold, and confirm the rules with the province's official sources.

If you allow it, the app uses your approximate location to show how far each guide is from you, and that location stays on your phone. If you sign in and send a request, the guide of that offer gets your name, email and optional phone. Ads are served by Google AdMob, with your consent where required. Details in our privacy policy.

Yes, it's coming. GuideNord is on its way to the App Store, as well as Google Play.

Listing is free and done in the app. Sign in with Google, choose "I'm a guide" (or switch to guide mode in Settings), fill in your profile and add as many offers as you like. Each offer is reviewed before it goes on the map, and the requests you receive show in the app.

All of Canada, from Québec to British Columbia and up North. Guides and outfitters from anywhere can put their offers on the map.

Nothing. Signing up, listing offers and featuring them are free. GuideNord is paid for by ads: the one clients watch before sending you a request, the one you watch to feature an offer, and ads in lists.

No. The client sends you a request with the date they picked in your offer. You call or email them, and you book them as you already do.

Your business name, phone, email and website, as your profile has them. If you decline, they only see that the request was declined.

No, it is optional: your offer then says "Dates on request" and stays on the map. With your dates, you also show up when a client searches for a trip that fits their free dates.

No. Choose "Every year" in the When step: the same dates come back year after year and your offer stays on the map.

You must hold the licences required where you operate. We review every offer, but staying compliant is up to you, and clients are told to check.

Write to us at contact@kallistesoft.ca with your business name and your trips: we'll let you know at launch, so your offers are on the map from day one.